Privacy Policy
SMS Data Privacy Policy
United Routes LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Simple Privacy Policy explains how we collect, use, and protect the personal information you provide to us, specifically in relation to our SMS (text message) communication program.1. Information We Collect We collect personally identifiable information (PII) when you provide it to us. This may include your: Full Name, Mobile Phone Number, Email Address 2. How We Use Your Information Your information is used solely for the purpose of providing you with our services, responding to your inquiries, and communicating with you. Your mobile phone number will be used to send you SMS messages related to service updates, appointments, alerts, and (if you have opted-in) occasional promotions or marketing messages.3. SMS (Text Message) Policy & Consent By providing your mobile phone number to United Routes LLC, you expressly consent to receive informational and/or promotional text messages from us. Message frequency may vary. Message and data rates may apply. 4. Data Sharing and Selling: Our Promise We do not, and will not, sell, rent, or share your personal information or mobile phone number with any unaffiliated third parties for their marketing purposes. Your information is used exclusively by United Routes LLC and our direct service providers (e.g., our SMS platform) only for the purpose of sending our communications to you.5. Your Opt-Out Rights You may opt-out of our SMS communications at any time. To stop receiving text messages from us, please reply STOP to any message you receive. You can also request to be removed from our list by contacting us directly at Email: Legal@UnitedRoutes.com or 866-352-8180 .6. Data Security We implement reasonable administrative and technical safeguards to protect your personal information from loss, theft, misuse, and unauthorized access or disclosure.7. Contact Us If you have any questions about this privacy policy or our privacy practices, please contact us at: United Routes LLC Email: Legal@UnitedRoutes.com or 866-352-8180
UR SMS Opt-In Agreement
Verbal Interaction,
UR Agent: Hi, this is [Agent name] from United Routes LLC, I hope you are doing well today.
We offer text message updates about order status, shipment tracking and delivery notificationsThese messages can help you stay informed and on top of your orders processWould you like to receive text message updates from United Routes LLC?
UR Agent: Do you agree to receive text messages from United Routes LLC?
Customer: Yes
UR Agent: You’ve subscribed to receive recurring messages from United Routes LLC, Reply STOP to Opt out. Reply HELP for help. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Customer: Thank you!
UR Agent: Have a wonderful day, we appreciate you !
Who we are
Our website address is: https://unitedroutes.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.