Privacy Policy

SMS Data Privacy Policy

United Routes LLC (“we,” “us,” “our”) is committed to protecting your privacy. This Simple Privacy Policy explains how we collect, use, and protect the personal information you provide to us, specifically in relation to our SMS (text message) communication program.1. Information We Collect We collect personally identifiable information (PII) when you provide it to us. This may include your: Full Name, Mobile Phone Number, Email Address 2. How We Use Your Information Your information is used solely for the purpose of providing you with our services, responding to your inquiries, and communicating with you. Your mobile phone number will be used to send you SMS messages related to service updates, appointments, alerts, and (if you have opted-in) occasional promotions or marketing messages.3. SMS (Text Message) Policy & Consent By providing your mobile phone number to United Routes LLC, you expressly consent to receive informational and/or promotional text messages from us. Message frequency may vary. Message and data rates may apply. 4. Data Sharing and Selling: Our Promise We do not, and will not, sell, rent, or share your personal information or mobile phone number with any unaffiliated third parties for their marketing purposes. Your information is used exclusively by United Routes LLC and our direct service providers (e.g., our SMS platform) only for the purpose of sending our communications to you.5. Your Opt-Out Rights You may opt-out of our SMS communications at any time. To stop receiving text messages from us, please reply STOP to any message you receive. You can also request to be removed from our list by contacting us directly at Email: Legal@UnitedRoutes.com or 866-352-8180 .6. Data Security We implement reasonable administrative and technical safeguards to protect your personal information from loss, theft, misuse, and unauthorized access or disclosure.7. Contact Us If you have any questions about this privacy policy or our privacy practices, please contact us at: United Routes LLC Email: Legal@UnitedRoutes.com or 866-352-8180

UR SMS Opt-In Agreement

Verbal Interaction,
UR Agent: Hi, this is [Agent name] from United Routes LLC, I hope you are doing well today.
We offer text message updates about order status, shipment tracking and delivery notificationsThese messages can help you stay informed and on top of your orders processWould you like to receive text message updates from United Routes LLC?
UR Agent: Do you agree to receive text messages from United Routes LLC?
Customer: Yes
UR Agent: You’ve subscribed to receive recurring messages from United Routes LLC, Reply STOP to Opt out. Reply HELP for help. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Customer: Thank you!
UR Agent: Have a wonderful day, we appreciate you !

Who we are

Our website address is: https://unitedroutes.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

 If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

 If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

 Visitor comments may be checked through an automated spam detection service.

General Privacy Policy

At United Routes LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect We only collect information that is necessary to provide and improve our services. This includes:

• Personal Information: When you contact us, request a quote, or use our services, we may collect your name, email address, phone number, and billing information.

• Usage Data: We automatically collect basic information about how you interact with our website, such as your IP address, browser type, and device information, using cookies and similar tracking technologies.

2. How We Use Your Information United Routes LLC uses your information to:

• Provide, operate, and maintain our services.

• Process transactions and send related billing information.

• Respond to your inquiries, customer service requests, and support needs.

• Improve our website functionality and user experience.

• Send administrative emails or promotional communications (which you can opt out of at any time).

3. Sharing Your Information We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following situations:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.

• Legal Compliance: When required by law, regulation, or legal process to protect the rights, property, or safety of United Routes LLC, our customers, or others.

4. Cookies and Tracking Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, doing so may limit some functionalities of our website.

5. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices Depending on your location, you may have the right to:

• Access, update, or delete the personal information we have on file for you.

• Opt out of receiving marketing communications from us. To exercise these rights, please contact us using the details below.

7. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page.

8. Contact Us If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

United Routes LLC

• Email: Legal@unitedroutes.com

• Phone: 866-352-8180

• Address: 2835 Hollywood Blvd FL2, Hollywood FL 33020